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THIRA Health

Patient Administrative Specialist

Admin · Bellevue, Washington
Department Admin
Employment Type Full-Time
Minimum Experience Entry-level

Patient Administrative Specialist - Receptionist
THIRA Health - Bellevue, WA 

Job Type: Full-time or Part-time with some weekends 
Required education: Associates or Bachelor’s 
Required experience: 1-2 years administrative roles 

THIRA Health seeks a Patient Administrative Specialist to perform receptionist duties (can be part-time role or full-time role) with excellent communication, interpersonal, and organizational skills. The ideal candidate must be detail-oriented, proactive, flexible, a team player, and have experience working in a fast-paced environment.  

Who We Are: THIRA Health offers transformative mental health treatment programs for women and girls age 13+. THIRA Health programs are based on decades of work with women and girls and are designed to offer a truly transformative, sustainable recovery. Each person has a unique journey to recovery. At THIRA, we address behavioral health needs and promote sustainable recovery by leveraging support systems in all areas of the individual’s life. It is our goal to help each person reach their full potential through recovery. THIRA offers patients solutions that care for the whole person, including nutritional meals, yoga, art therapy, movement therapy, and more.  

Our Leadership: THIRA’s Chief Medical Officer, Dr. Mehri Moore, brings with her over 35 years of experience, which she applies in her care and guidance over each individual’s experience. THIRA’s Clinical Director, Dr. Kathryn Korslund, recently transitioned to THIRA after spending her career as research scientist at UW’s Behavioral Research and Therapy Clinics (BRTC) and working alongside Dr. Marsha Linehan on further developing and evaluating Dialectical Behavior Therapy (DBT). Our multi-disciplinary team is comprised of passionate clinicians from a variety of backgrounds in order to serve each individual in a holistic manner.  

 “What We Offer”THIRA Health was founded in 2015 and offers elements of both start-up culture and working for a small family business. THIRA is growing rapidly with the expansion of multiple programs and service offerings and is seeking passionate, hard-working, and energetic staff members. THIRA offers its employees a 100% employer-sponsored comprehensive healthcare benefits package, a generous allotment of Paid Time Off, a fun and supportive workplace culture, and the opportunity to make a significant impact within both the company and the lives of patients.  


Job Duties

  • Welcome patients and visitors by greeting in person, phone, or email; serve as first point of contact for THIRA Health. 
  • Handle first screening of all initial inquiry emails and phone calls professionally, providing accurate information about our treatment facility and levels of care; refer to other providers when necessary. 
  • Oversee and assist with all intake assessments for new patients; ensure all paperwork is present, documented, and filled out correctly, answer any questions patients/supporters may have. 
  • Schedule appointments for all clinicians and manage the overall THIRA office calendar. 
  • Maintain patient records by updating personal, treatment, and financial information. 
  • Manage all incoming faxes; file records as necessary, obtain signatures on legal/medical documents and send out accordingly. 
  • Oversee all incoming and outgoing requests for patient releases of information.  
  • Maintain all reception areas; track inventory and redistribute as necessary.  

Required Experience

  • Associates or Bachelor’s degree in any business or behavioral health related field 
  • Prior experience with administrative assistant roles 

Preferred Experience

  • Prior experience in administrative healthcare and/or social services 
  • General knowledge of mental healthcare systems and/or experience working in mental or behavioral healthcare settings 

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  • Location
    Bellevue, Washington
  • Department
  • Employment Type
  • Minimum Experience